course Policies and procedures

• Participants must create an account with usefulpractice.com in order to purchase courses.
• Upon enrollment, be sure to save the course documents to a designated professional development folder on your computer so that you have direct access to them. You can only download the documents three separate times after initial purchase.

• After your coursework passes review, we will Email you a digital certificate of completion (PDF) which features a unique code that your district office can use to verify the document.
• If your district requires that we mail a hard copy of your certificate directly to their offices, please make note of this in your participant information in your coursework packet and provide your district's mailing address and the department to which the mail should be addressed.
• If your district requires specific documentation in addition to the certificate issued by Useful Practice, please let us know and we will do our best to accommodate

• All purchases are final and non-refundable.
• Courses may not be transferred to other participants.
• If you are experiencing difficulties or extenuating circumstances, we will do our best to work with you. Please send an Email to support@usefulpractice.com and we will review all individual concerns on a case-by-case basis at our discretion.

• Coursework may not be submitted within the first two weeks after the date of purchase.
• Participants may not submit more than one set of course work within a two week window.
• All coursework must be submitted within one calendar year of the original date of purchase.

• All submitted coursework should reflect the enrolled participant’s own thinking and engagement with the course materials.
• Useful Practice reserves the right to withhold credit or deny issuance of a completion certificate when submitted work does not meet these expectations.
• What matters most in your coursework is the thinking behind your answers, not polished writing. Use plain, straightforward language and focus on giving honest, thoughtful responses that clearly connect the course concepts to your classroom.

Useful Practice is a new and growing organization supported by a small instructional team. At this point in the organization’s development, our courses operate through a shared instructional model designed to maintain consistency across all offerings. In practice, this means that participant communication, course support, and submission review are handled through one shared team process rather than through separate instructors assigned to each course. To contact any of the instructional staff, simply email support@usefulpractice.com and one of us will reach out to you later that day or within 24 hours.